Policies

PRIVACY POLICY
Information we collect and store
For each visitor to our website our server automatically recognizes the visitor's domain name but not the e-mail address (where possible). We collect domain names in order to assess aggregate information regarding pages visited. The information we collect is used to improve the content of our website and is not shared with other organizations.
Personally identifiable information
The Society website will only collect personal information you knowingly and voluntarily provide when, for example, you order products or tickets, make reservations, become a member, donate or sign up to receive information. If you supply us with your postal or e-mail address online, you may receive periodic communications from us with information on upcoming events or new products and services.
Children’s online privacy
We do not knowingly solicit data from or market to children.
Third party distribution
We do not distribute to third parties any personally identifiable information.
Outside links
Links to other websites are occasionally provided as a convenience and their inclusion does not imply the Society’s endorsement of content or responsibility for use of these sites. Please carefully read all terms and conditions of each website you visit.
How to remove your information
If you do not wish to receive information from us, please let us know via e-mail at info@northporthistorical.org. Please label the e-mail with the subject UNSUBSCRIBE. Provide us with your exact name and address so that we can remove your name from our list.
How to reach us
For comments about this website please contact us at info@northporthistorical.org.

PAYMENT POLICY
We accept Visa, Mastercard, American Express, and Discover. Your order will be processed when we receive payment. New York State residents must pay a 8.625% sales tax. Sales tax does not apply to residents of other states or non-taxable items.

SHIPPING POLICY
All orders will be shipped via the United States Postal Service (USPS).
Please provide a home or business address to which we will ship your order. Upon completing your order, you will receive an e-mail confirmation that your order has been received. Please allow 1-2 business days to process, package and ship your order. When your order has been shipped, you will receive shipping information telling you when you can expect your order to arrive.

In the event an item is out-of-stock, a custom order or if we expect a shipping delay, we will notify you. In addition to your address, please provide us with a telephone number or e-mail address where we can contact you.
International orders must be shipped via the USPS. We welcome international orders but will advise the customer of the additional shipping charges via e-mail.

RETURN POLICY
We guarantee your satisfaction with our products and services. If you are not happy for any reason, you can use the contact information provided in your confirmation e-mail and we will be happy to assist you.
On-premise Purchases:
Any return or exchange must be completed within 14 days of purchase. A dated receipt is required for all returns or exchanges. The products you return must be unused. DVDs must still be in their original packaging. All sale, clearance, holiday, and seasonal merchandise are not returnable. If the item you purchased is defective or damaged prior to purchase, please notify us within 7 days so that we may exchange your item. Customers seeking a refund for cash purchases will be issued a check. Refunds for credit card purchases will be credited to the card used to make the purchase.
Online Purchases:
The above On-Premise return policy also applies to Online transactions. In addition, a 10% restocking fee will be subtracted from the refund unless the product was defective. All returns must be re-shipped via USPS with tracking service included. A Return Authorization must be provided in advance by the museum staff prior to shipping the item. Please contact us at info@northporthistorical.org or call us at (631) 757-9859 so that we may assist you with this process. Once you receive a Return Authorization number, please write it on your return shipping label. We are not responsible for shipping and handling fees on return items.